Terms of service

Welcome to NE Sneakers. These Terms of Service govern your access to and use of our website, products, and related services. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service.

Please read these Terms carefully before using our website or completing a purchase. If you do not agree with these Terms, please discontinue use of our website.

1. Eligibility to Use Our Website

By using the NE Sneakers website, you represent that you are legally permitted to enter into an agreement under the laws applicable to you.

If you are under the age of majority in your jurisdiction, you should use our website and place orders only with the involvement and permission of a parent or legal guardian where required by applicable law.

2. Products and Product Information

NE Sneakers sells footwear, including loafers, through our online store.

We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, and other product information displayed on our website are accurate and helpful.

However, product information may occasionally contain errors or may require updates. We reserve the right to correct inaccurate information, update product details, or make changes when necessary.

Product colors and visual appearance may vary slightly depending on your device, screen, monitor settings, lighting, and other display characteristics.

Product availability may also change without prior notice.

3. Pricing and Payments

Prices displayed on our website are shown in the applicable currency and may change from time to time.

Payment must be successfully completed before an order can be processed and shipped.

Payment transactions may be processed through third-party payment providers. NE Sneakers does not intentionally store complete payment card information on its own systems.

We reserve the right to correct pricing or other information errors when they are discovered.

4. Orders and Order Acceptance

When you place an order through our website, you may receive an order confirmation acknowledging that we received your request.

An order confirmation does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:

  • Suspected fraudulent or unauthorized activity

  • Payment or payment-verification issues

  • Product availability limitations

  • Incorrect pricing or technical errors

  • Incomplete or inaccurate customer information

  • Unusual or potentially unauthorized ordering activity

  • Other circumstances that prevent us from reasonably fulfilling the order

If we cancel an order after payment has been successfully received, we will issue an applicable refund to the original payment method, subject to the circumstances of the cancellation.

5. Shipping and Delivery

Orders are processed and shipped according to the terms described in our Shipping Policy.

For standard U.S. orders:

  • Processing Time: 1–2 business days

  • Carrier Transit Time: 2–5 business days

  • Estimated Total Delivery: 3–7 business days

  • Free standard shipping is available within the United States.

  • Shipping couriers may include UPS, FedEx, and USPS.

NE Sneakers currently ships within the United States only.

Delivery estimates are provided for guidance and are not guaranteed delivery dates. Delays may occur because of carrier disruptions, severe weather, holidays, transportation conditions, incorrect address information, or other circumstances outside our reasonable control.

Please review our Shipping Policy for complete shipping terms.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Eligible returns may be requested within the applicable return period and must satisfy the conditions described in that policy.

NE Sneakers does not charge a restocking fee for approved returns.

Customers should review the Refund & Return Policy before purchasing to understand the applicable eligibility requirements, return shipping responsibilities, refund processing procedures, and exchange conditions.

7. Customer Responsibilities

When using our website or placing an order, you agree to provide information that is accurate, complete, and current.

This includes information such as:

  • Name

  • Billing information

  • Shipping address

  • Email address

  • Telephone number

  • Payment information requested by the applicable payment provider

Customers are responsible for reviewing their information before submitting an order.

Incorrect or incomplete information may result in processing delays, failed deliveries, or order cancellation where applicable.

8. Intellectual Property

Unless otherwise stated, content appearing on the NE Sneakers website, including text, product descriptions, graphics, photographs, logos, designs, icons, and website materials, is owned by or appropriately used by NE Sneakers and may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially use our website content without appropriate authorization.

9. Acceptable Website Use

You agree to use the NE Sneakers website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You may not:

  • Engage in fraudulent or deceptive activities

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to website systems

  • Introduce malicious software, viruses, or harmful code

  • Interfere with website security or functionality

  • Misuse information obtained through the website

  • Attempt to disrupt or compromise website operations

We may restrict or suspend access when reasonably necessary to protect our website, customers, business, or systems.

10. Third-Party Services

Our website may use or connect with third-party services, including payment processors, shipping carriers, technology providers, and other service providers.

Third-party services may operate under their own terms, policies, and privacy practices.

NE Sneakers is not responsible for the independent policies, content, availability, or practices of third-party websites or services that we do not control.

Where appropriate, customers should review the applicable third-party terms and privacy policies.

11. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, NE Sneakers will not be responsible for indirect, incidental, special, or consequential damages arising from or related to the use of our website, products, or services.

We do not guarantee that our website will always be uninterrupted, error-free, or available at all times.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

NE Sneakers may update these Terms of Service from time to time to reflect changes to our business practices, website functionality, services, or applicable legal requirements.

When changes are made, the revised Terms will be posted on this page with an updated effective date.

Your continued use of the website after revised Terms are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

13. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the applicable laws of the State of Nebraska and the United States, except where applicable law requires otherwise.

Nothing in these Terms is intended to remove, restrict, or override mandatory consumer rights or protections that apply to you under applicable law.

Contact Information

If you have questions regarding these Terms of Service, please contact NE Sneakers using the information below.

Store Name: NE Sneakers

Business Address:
13420 Giles Rd
Omaha, NE 68138
United States

Phone: +1 531-466-4092

Email: support@nesneakers.com

Customer Service Hours (Central Time)

Monday – Thursday: 12:00 PM – 6:00 PM CT
Friday – Sunday: 12:00 PM – 7:00 PM CT

NE Sneakers is committed to maintaining a transparent, professional, and trustworthy shopping experience and to communicating our terms clearly to customers.