Welcome to NE Sneakers. We respect your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains what information we may collect when you visit our website, place an order, create an account, or communicate with us, how we use that information, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that is necessary to operate our online store, process orders, provide customer service, maintain website security, and improve your shopping experience.

Personal Information

Depending on how you interact with NE Sneakers, we may collect information such as:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order and purchase information

• Payment and transaction information

• Account information, if you create an account

• Communications and information you provide when contacting customer support

We only request information that is reasonably necessary for the purposes for which it is collected.

Information Collected Automatically

When you visit or use our website, certain technical and usage information may be collected automatically. This may include:

• IP address

• Browser type and version

• Device type and information

• Operating system

• Pages or products viewed

• Date and time of website access

• Referral information

• Website interaction and usage data

This information may help us understand how visitors use our website, improve website functionality, maintain security, and provide a better customer experience.

How We Use Your Information

NE Sneakers may use collected information for legitimate business purposes, including:

• Processing, fulfilling, and delivering orders

• Confirming purchases and payments

• Providing order and shipping updates

• Responding to customer questions and support requests

• Managing customer accounts where applicable

• Processing returns, exchanges, and refunds

• Detecting and preventing fraudulent or unauthorized activity

• Maintaining website security

• Improving our website, products, services, and customer experience

• Understanding website usage and performance

• Sending marketing communications when you have chosen to receive them

• Complying with applicable legal, regulatory, and business requirements

Payment Information

NE Sneakers does not intentionally store complete credit or debit card numbers on its own servers.

Payment transactions may be handled through third-party payment processors that use security measures designed to protect payment and transaction information.

Payment providers may collect and process payment information according to their own privacy policies and terms. We encourage customers to review the privacy information provided by their selected payment provider when applicable.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand website activity, improve performance, and enhance your shopping experience.

Cookies and similar technologies may help us:

• Remember shopping cart contents and preferences

• Support essential website functionality

• Understand website traffic and usage

• Analyze website performance

• Improve security

• Improve the overall customer experience

You may be able to control cookies through your web browser settings. However, disabling certain cookies may affect the availability or functionality of some website features.

Sharing of Personal Information

NE Sneakers does not sell or rent your personal information to third parties.

We may share information when reasonably necessary to operate our business and provide requested services. Depending on the circumstances, this may include sharing information with:

• Payment processing providers

• Shipping and delivery carriers

• Website hosting and technology providers

• E-commerce service providers

• Fraud prevention and security providers

• Customer service or communication platforms

• Professional advisers

• Government agencies, regulators, courts, or law enforcement authorities when required or permitted by applicable law

We seek to limit information shared with service providers to information reasonably necessary for them to perform their services.

Data Security

NE Sneakers uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

No method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, maintain appropriate transaction and business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory obligations.

When personal information is no longer reasonably necessary for these purposes, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you

• Requesting correction of inaccurate or incomplete information

• Requesting deletion of eligible personal information

• Objecting to or restricting certain processing activities where applicable

• Withdrawing consent for certain marketing communications

• Requesting information about how your personal information is handled

Privacy rights vary depending on applicable law and individual circumstances.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests to help protect your information.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from NE Sneakers, we may use your contact information to send relevant store updates, offers, or promotional information.

You can unsubscribe from marketing emails by using the unsubscribe option included in the applicable communication or by contacting us directly.

Unsubscribing from promotional communications does not necessarily stop transactional messages, such as order confirmations, shipping notifications, refund updates, or other communications relating to an order or customer service request.

Third-Party Websites and Services

Our website may contain links or integrations that direct you to websites, services, or platforms operated by third parties.

NE Sneakers is not responsible for the privacy practices, security, or content of third-party websites that we do not control.

We recommend reviewing the privacy policies and terms of any third-party website or service before providing personal information to them.

Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If we become aware that personal information has been collected in a manner that violates applicable requirements, we will take reasonable steps to address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, privacy requirements, or applicable laws.

When changes are made, the updated policy will be published on this page with a revised effective date.

We encourage customers to review this page periodically to remain informed about how NE Sneakers handles personal information.

Contact Information

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Store Name: NE Sneakers

Business Address:
13420 Giles Rd
Omaha, NE 68138
United States

Phone: +1 531-466-4092

Email: support@nesneakers.com

Customer Service Hours (Central Time)

Monday – Thursday: 12:00 PM – 6:00 PM CT
Friday – Sunday: 12:00 PM – 7:00 PM CT

NE Sneakers is committed to handling customer information responsibly, transparently, and with appropriate safeguards, while respecting applicable privacy requirements and the trust our customers place in us.