Shipping policy
Welcome to NE Sneakers. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our online store. We are committed to providing clear, accurate, and customer-friendly shipping information in accordance with standard eCommerce and Google Shopping requirements.
Order Processing
All orders placed on NE Sneakers are processed within 1–2 business days after successful payment verification. Orders submitted on weekends or public holidays are processed on the following business day.
Once your order has been shipped, you will receive a confirmation email containing shipment details and tracking information.
Shipping Destinations
NE Sneakers currently ships to customers within the United States and selected international locations. Shipping availability may vary depending on the destination country and local shipping regulations.
Estimated Delivery Times
Delivery times are estimated and may vary based on the shipping destination, customs clearance, carrier operations, weather conditions, or seasonal demand.
United States Orders
-
Estimated delivery time: 3–5 business days
Please note that delivery estimates are provided for reference only and are not guaranteed delivery dates.
Shipping Costs
Shipping fees are calculated during checkout based on the customer’s delivery address and selected shipping method. All shipping charges are displayed before completing payment to ensure full pricing transparency.
Shipment Tracking
Customers receive a tracking number after the order has been dispatched. Tracking details allow customers to monitor shipment progress directly through the shipping carrier.
For order assistance, customers may contact our support team at any time.
Address Accuracy
Customers are responsible for entering complete and accurate shipping information during checkout. NE Sneakers is not responsible for shipping delays, returned packages, or delivery failures caused by incorrect or incomplete address details provided by the customer.
Customs, Duties & Import Taxes
International shipments may be subject to customs duties, import taxes, or additional local fees depending on the destination country. These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated.
Delayed, Lost, or Damaged Packages
Although we work with trusted shipping providers, delays may occasionally occur due to factors outside our control. If a shipment appears delayed, lost, or arrives damaged, customers should contact the shipping carrier first using their tracking information.
Customers may also contact NE Sneakers support for further assistance regarding shipment concerns.
Order Support
If you have questions regarding shipping, delivery times, or tracking updates, please contact us using the information below.
Contact Information
Store Name: NE Sneakers
Website: nesneakers.com
Email: support@nesneakers.com
Phone: +1 531-466-4092
Business Address: 13420 Giles Rd, Omaha, NE 68138, United States
We are committed to providing a secure, transparent, and reliable shopping experience for every customer.